Credit purchases allow you to extend the duration of use of software. If he has several ZOUNA applications, the user will be able to choose which software he wants the extension on. This choice is made from its software
Rule N° 2
Once payment is effective, our servers will initialize the credit within 24 hours maximum. This can sometimes be longer on weekends or public holidays. In fact, our accountants must validate after inspection.
Rule N° 3
It is not possible to request a refund. Because the credit is assigned to the customer account. However, in the case where you have several accounts (sometimes a customer has several sites) you can contact us so that we can allocate this credit to another site on the condition of using the same email as the one used for the order. This may take 24 hours.
